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CRM Developer

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Posting Details

Posting Details

Posting Number S01292P
Position Title CRM Developer
Functional Title
Department Management
Salary Range $43,550 - DOQ
Pay Basis Monthly
Position Status Regular full-time
Location Richardson
Position End Date (if temporary)
Posting Open Date 09/12/2017
Posting Close Date
Open Until Filled Yes
Desired Start Date 09/25/2017
Job Summary

The CRM Developer is responsible for the implementation, data mining and business intelligence reporting for the Salesforce projects across the Jindal School. The position will help individual programs, both graduate and undergraduate, on the Salesforce platform to achieve their recruitment goals which includes the following:
• Lead iterative needs-assessment with multiple program directors to discuss their specific needs and deliver custom solutions to optimize their workflow using CRM
• Develop multiple web forms and collaborate with Web Services to embed them on web pages. Collaborate with UTD enrollment services to ensure the forms correctly feed data to the CRM
• Create program specific online campaigns and design customized HTML/CSS emails. Ensure that email design meets UTD web policies, style and technology. Collaborate with Associate Director of Marketing to design email content and graphics to be used across multiple programs
• Track online campaigns and generate reports to measure and demonstrate ROI and analyze them for future improvements. Generate custom admission/enrollment reports and dashboards to continuously monitor data quality and integrity. Manage reports’ access across multiple stakeholders
• Act as a primary point of contact for end-user support. Develop and regularly update training plans, materials and documentation for stakeholders
• Stay up-to-date on the latest technology releases, applications, integrations and opportunities
• Other tasks as assigned

Minimum Education and Experience

Bachelor’s degree and 1 year of experience in communications, marketing, or other related experience.

Preferred – Microsoft Excel Certification; Salesforce Administration Certification; HTML/CSS

Preferred Education and Experience

Preferred Qualifications: MS Excel Certification, Salesforce Admin Certification is a plus.

Preferred Education: MS in Communications, Arts, Business Administration, MIS or Marketing

Essential Duties and Responsibilities
Physical Activities
Working Conditions
Additional Information
Special Instructions Summary
Important Message

1) The University of Texas at Dallas is an equal opportunity/affirmative action employer (M/F/D/V).

2) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents
  1. Veteran Employment Preference - Form DD-214